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4 Strategies for Choosing the Right Software for Accountants

Posted on 13 June 2025

Overview

This article delineates four essential strategies for selecting the optimal software for accountants, underscoring the necessity of:

  1. Assessing unique firm needs
  2. Identifying key functionalities
  3. Ensuring effective implementation
  4. Securing ongoing support

Each strategy is bolstered by compelling examples and data, illustrating that firms prioritising customised software solutions and continuous training can markedly enhance operational efficiency and employee satisfaction. This, in turn, leads to a significant increase in income per employee.

Key Highlights:

  • Conduct a thorough evaluation of your firm’s unique accounting needs, considering business scale, client complexity, and specific service requirements.
  • Engage team members to identify pain points and desired software features, ensuring the selected application meets both current and future needs.
  • Key functionalities to evaluate include automated invoicing, expense tracking, regulatory compliance, integration capabilities, and enhanced customer engagement.
  • Effective implementation requires a clear plan, stakeholder involvement, seamless onboarding, and continuous progress monitoring.
  • Ongoing support and training are critical for maximising software effectiveness, including regular updates, dedicated support channels, and feedback mechanisms.
  • Companies that prioritise software training report significant improvements in employee satisfaction and operational efficiency, with some noting a 218% increase in income per employee.

Introduction

In an era where technology shapes the efficiency of financial operations, selecting the right accounting software is more crucial than ever. Accountants face a myriad of choices, each promising to streamline tasks and enhance productivity. This article delves into four strategic approaches that empower firms to navigate the complex landscape of accounting software selection. By ensuring they choose tools that not only meet their unique needs but also support future growth, firms can transform their operations. What are the key features and best practises that can turn the software selection process from a daunting task into a strategic advantage?

Identify Your Firm’s Unique Needs for Accounting Software

To effectively select accounting applications, begin by conducting a thorough evaluation of your organisation’s distinct requirements. Consider factors such as the scale of your business, the complexity of your client base, and the specific services you provide. Engage your team in discussions to gather insights on pain points and desired features. For instance, if your company specialises in personal tax, ensure the programme can manage tax calculations and compliance effectively. Additionally, evaluate whether you need features like multi-currency support or integration with existing systems. This essential step will assist you in choosing applications that not only fulfil present requirements but also expand with your company’s growth.

Real-world example:

  1. A mid-sized accounting firm recognised a need for improved communication with customers and document management.
  2. By prioritising these features in their platform selection process, they chose Glasscubes, a system that integrates automated communication and information gathering tools.
  3. This choice led to a 40% rise in customer engagement and satisfaction, showcasing the significance of selecting tools that enhance user interactions.

Evaluating Accounting Software Needs

Evaluate Key Features and Functionalities of Accounting Software

When evaluating software for accountants, it is crucial to focus on features that align with your organisation’s operational needs. Consider the following key functionalities:

  • Automated Invoicing and Billing: Streamlining the invoicing process minimises manual errors and significantly reduces the time accountants spend on billing tasks. Companies that have adopted automated invoicing solutions report efficiency improvements, with some experiencing up to a 50% decrease in response times for client communications.
  • Expense Tracking: The application should offer real-time expense monitoring, providing valuable insights into cash flow management. For example, a company that implemented advanced expense tracking capabilities with software for accountants noted a 30% reduction in time spent on financial reporting, allowing accountants to focus on strategic advisory roles.
  • Regulatory Compliance: Ensure the application supports adherence to local regulations, including tax laws, which is essential for avoiding penalties and ensuring smooth operations.
  • Integration Capabilities: Seek software that seamlessly integrates with other tools your firm uses, such as CRM systems or payroll software, to enhance overall workflow efficiency.
  • Enhanced Customer Engagement: Consider solutions like Glasscubes that revolutionise customer communication by offering a centralised platform for information gathering. With features such as automated reminders and real-time progress tracking, Glasscubes helps reduce response times by up to 50% and enhances customer interaction by 40%. This not only streamlines audit communication but also ensures that all correspondence is organised and easily accessible, eliminating the inefficiencies of traditional email communication. As Steve Baxter, Audit & Accounts Manager at MGI Midgley Snelling, states, “We’re getting quicker responses from clients and our team likes the transparency of having everything in one place.”

As the accounting landscape evolves, the use of software for accountants that integrates automation and AI-driven functionalities becomes increasingly vital. With 68% of companies pursuing AI solutions to simplify invoice approvals, the demand for tools that enhance efficiency and accuracy is clear. Firms leveraging these technologies are not only improving their operational efficiency but also positioning themselves for future growth.

Implement Software Effectively to Enhance Workflow Integration

To implement accounting software effectively, it is essential to adhere to best practices that ensure a successful transition:

  1. Develop a Clear Implementation Plan: Establish a comprehensive outline detailing the necessary steps for a successful rollout, including specific timelines and responsibilities.
  2. Involve Key Stakeholders: Engage team members across various departments to guarantee the system addresses diverse needs, fostering a sense of ownership and buy-in.
  3. Leverage Effortless Onboarding: With Glasscubes, anticipate a seamless setup experience. No training is required; our team offers personalised assistance during the onboarding call, tailoring the portal to align with your team’s workflows. This approach empowers accounting teams to navigate the software for accountants confidently from the very beginning.
  4. Monitor Progress and Gather Feedback: Post-implementation, consistently check in with individuals to resolve any issues and collect feedback for ongoing improvement, utilising tools such as surveys or feedback sessions.

A compelling case study illustrates the effectiveness of these steps: a company that implemented this strategy experienced a remarkable 50% reduction in onboarding time for new hires. The programme’s intuitive design and comprehensive onboarding process facilitated a quicker adaptation, showcasing the transformative potential of Glasscubes.

Effective Software Implementation in a Collaborative Office

Provide Continuous Support and Training for Optimal Software Use

To maximise the effectiveness of software for accountants, establishing a robust framework for ongoing support and training is essential.

  • Regular Training Updates: Implement a schedule for periodic training sessions that not only introduce new features but also reinforce existing knowledge among users. This approach ensures that employees remain proficient and confident in utilising the software.

  • Dedicated Support Channels: Create accessible support resources, such as help desks or online forums, where individuals can seek assistance and share experiences. This promotes a collaborative atmosphere that boosts participant engagement and satisfaction.

  • Feedback Mechanisms: Develop systems that enable individuals to provide input on application performance and propose enhancements. This not only empowers users but also assists in refining the application to better meet their requirements.

For instance, a company that implemented a monthly training programme reported a remarkable 25% rise in satisfaction scores. Employees exhibited increased confidence and capability in utilising the software for accountants, illustrating the direct relationship between regular training and an enhanced user experience. Furthermore, companies that invest in comprehensive training programmes often see a 218% increase in income per employee, underscoring the financial benefits of prioritising user education and support.

Conclusion

Selecting the right accounting software is a pivotal decision that can significantly influence a firm’s operational efficiency and client satisfaction. By understanding and addressing unique organisational needs, firms can make informed choices that not only solve current challenges but also foster growth and adaptability in the future.

The article outlines four essential strategies for selecting accounting software:

  1. Identifying unique needs
  2. Evaluating key features
  3. Implementing effectively
  4. Providing ongoing support and training

These strategies emphasise the importance of aligning software capabilities with specific business requirements, such as automated invoicing, expense tracking, and regulatory compliance. Moreover, successful implementation and continuous education ensure that the software is utilised to its fullest potential, ultimately leading to enhanced productivity and improved client interactions.

In a rapidly evolving technological landscape, firms must prioritise the selection of accounting software that not only meets immediate functional needs but also positions them for future success. Embracing these best practises will streamline operations and empower accountants to focus on strategic advisory roles, fostering stronger client relationships and driving growth. Taking the time to choose the right tools today will undoubtedly yield significant benefits tomorrow.

About the Author:

Craig leads the Glasscubes Customer Success Department, with over 30 years experience in the field, helping accountancy firms achieve maximum success with collaborative technology.