Payroll – A surprisingly difficult job

Posted on 27 September 2024

As we celebrated National Payroll Week at the start of this month, it provided a perfect opportunity to reflect on a task that many underestimate.

If you’re a business leader or an accountancy professional, you might have taken this moment to think about your own payroll team’s workload. Recent statistics from the Global Recruiter revealed that 40 per cent of payroll workers are uncertain if they will remain in their role over the next five years.

The primary reasons for this uncertainty include:

· High stress levels (34 per cent)

· Concerns about job security (31 per cent)

· Lack of investment in their development (22 per cent)

If you did take an in-depth look at your team’s current state, there’s a good chance you realised something important – payroll is far more complex and demanding than it might appear.

The unseen engine of your business

Payroll is often viewed as a simple administrative task, a mechanical process of putting money in the right pockets.

But let’s be honest – it’s much more than that.

Payroll professionals are not just the people who ensure your employees get paid on time.

They are the unsung heroes who navigate a labyrinth of tax codes, regulations, and deadlines to make sure that everything is accurate, compliant, and delivered without a hitch.

Much of the stress, we believe, probably comes from the fact that one small mistake in payroll can have significant consequences.

An underpayment or overpayment isn’t just a financial error – it can lead to disgruntled employees, potential legal challenges, and a hefty dose of stress for everyone involved.

The responsibility of managing these risks, while ensuring every penny is accounted for, falls squarely on the shoulders of your payroll team.

The expertise behind the scenes

It’s easy to overlook the fact that payroll professionals are often highly educated and extensively trained.

They need to understand complex tax laws, stay updated with the latest Government regulations, and be experts in employment law.

They must also possess exceptional attention to detail and a strong grasp of numbers.

In short, they are highly skilled professionals whose work directly impacts the financial health of your business.

Yet, despite their expertise, payroll professionals are sometimes seen as simply ‘administrators.’

This underestimation can lead to their workload being ignored or underestimated, adding to their strain and increasing the chances of mistakes.

It’s time we acknowledged the vital role they play in keeping our businesses running smoothly.

Giving payroll professionals the tools they deserve

One of the biggest challenges payroll professionals face is the lack of proper tools and resources.

Imagine asking an accountant to manage the company’s finances without a calculator or a lawyer to draft contracts without access to legal texts.

It sounds absurd, doesn’t it?

Yet, payroll teams are often expected to work with outdated software or inefficient systems, making their already difficult job even harder. *

Advanced payroll systems can automate repetitive tasks, reduce the risk of errors, and ensure compliance with the latest regulations.

By investing in the right tools, you can significantly lighten your payroll team’s load, allowing them to focus on what really matters – delivering accurate, timely payroll with confidence and ease.

*Glasscubes provides a solution to this problem.

Reflecting on National Payroll Week

National Payroll Week should serve as a reminder to recognise and appreciate the hard work of our payroll teams.

If your payroll team is struggling, now is the time to act.

Talk to them, understand their challenges, and most importantly, equip them with the tools and support they need to do their jobs effectively.

By valuing the complexity of the work and providing the right technical assistance, you’re not just ensuring that your employees get paid – you’re safeguarding the financial stability and reputation of your entire business.

It’s time businesses started giving payroll professionals the right tools to do their job well.

Ready to help your payroll team with better technology? Try Glasscubes.

About the Author:

Craig leads the Glasscubes Customer Success Department, with over 30 years experience in the field, helping accountancy firms achieve maximum success with collaborative technology.